Adam AI vs Salesforce Agentforce
Agentforce builds agents around Salesforce data and charges per conversation. Adam AI builds agents around your whole business, on hardware you own, for a flat banded licence with unlimited users.
Ownership
Runs on hardware you own, data never leaves the building
Positional agents
Every agent holds one role with bounded access. No master agent, small blast radius
Control plane included
Registry, identity, budgets, guardrails and traces in the platform licence
Guaranteed results
It works in 90 days or you don’t pay
| What matters | Adam AI | Salesforce Agentforce |
|---|---|---|
| Covers the whole business, not one platform | ✓ Sales, service, finance, operations and IT agents across every system you run | ◑ Strongest inside the Salesforce platform; other systems via MuleSoft and Data Cloud |
| Predictable cost | ✓ Flat monthly licence by band, capped; no per-conversation meter | ✗ Usage pricing per conversation or action plus Salesforce licences |
| Data ownership | ✓ Everything on your hardware or in your own cloud tenancy | ✗ Hosted in Salesforce’s cloud |
| Works without a Salesforce estate | ✓ Any CRM, including GoHighLevel, HubSpot, Dynamics or none | ✗ Requires Salesforce |
| Results guarantee | ✓ It works in 90 days or you don’t pay | ✗ Licence and usage, no outcome commitment |
| Owner, budget and stop button per agent | ✓ Agent Registry with pause, quarantine and budgets | ✓ Agent Builder controls and Trust Layer settings |
| Time to first agent | ✓ Readiness in a week, first agent running at the end of it | ✓ Fast for CRM-centred use cases with templates |
| Learns your real processes first | ✓ Wingman maps how work is actually done before building | ✗ Built from Salesforce data and configured topics |
| What matters | Adam AI | Salesforce Agentforce |
|---|---|---|
| Hosting | ✓ On-premises or private GPU in your own cloud tenancy | ✗ Salesforce cloud |
| Model choice | ✓ Open local models or Claude per agent | ◑ Salesforce-hosted models, bring-your-own-LLM in some editions |
| Agent architecture | ✓ Positional agents, bounded access, no master agent | ◑ Topics and actions under the Atlas reasoning engine |
| Integration surface | ✓ 1 million+ APIs and 20,000+ MCP servers via the broker | ✓ MuleSoft, Data Cloud, AppExchange |
| Skills library | ✓ 1,000+ deployable skills | ✓ Agentforce templates and AppExchange actions |
| Guardrails | ✓ Checks on inputs, outputs and tool calls; hold-for-review by position scope | ✓ Einstein Trust Layer |
| Audit and cost per action | ✓ Every action traced to an owner with its cost | ◑ Usage reporting at the org level |
| Compliance posture | ✓ Designed for GDPR and regulated industries, UK residency | ✓ Salesforce compliance programme |
| Portability | ✓ Knowledge graph is yours; move models, boxes or clouds | ✗ Tied to the Salesforce platform |
Four reasons companies pick Adam AI over Salesforce Agentforce
One platform for the whole company
Agentforce is excellent at Salesforce work. Adam AI runs sales, service, finance and operations agents against every system you own.
A bill you can forecast
Banded, capped and flat. Agentforce’s per-conversation meter rewards you for using it less.
Own it outright
Hardware, data, models and the second brain are yours. If you ever leave, everything you built stays.
Guaranteed in 90 days
Readiness, Build and Deploy with a forward-deployed engineer, and a guarantee behind it.
Straight answers
We already run Salesforce. Does Adam AI replace it?
No. Adam AI connects to Salesforce through the broker like any other system and runs agents across it and everything else you use.
How does the pricing compare?
Band 3 is £96,000 a year for up to 200 active agents, unlimited users, capped. Agentforce charges per conversation on top of Salesforce licences, so cost rises with usage.
Where do the agents run?
On an on-premises box to start, then private GPU compute in your own Azure, AWS or Google tenancy if you outgrow it. Never in a vendor’s cloud.
What about trust and guardrails?
Every agent holds one position with bounded access, every action passes one checkpoint and is logged to an owner, and anything outside scope is held for a human.
We mark Salesforce Agentforce with a tick wherever it does the job. Details come from public documentation and pricing as of October 2026; if something has changed, tell us and we will correct it. Agentforce is the natural choice for organisations whose work lives entirely inside Salesforce.
Stop renting intelligence. Own it.
Readiness in a week, first agents in 90 days, guaranteed.